Frequently Asked Questions

Have a look below and find the As to your Qs. If you need additional help please email, call, or chat with us anytime.

Shipping & Delivery

When will my window blinds order arrive?

Being a Canadian-owned company, we ship your window coverings directly from our Canadian facilities. No cross-border fees or extra, unexpected costs.

Your order will be processed and shipped within 15 business days. It will arrive at your doorstep in approximately 21 days from the date your order was placed.

*PLEASE NOTE: Read the measurement instructions carefully to avoid any size changes after order is placed.

Is shipping free?

What should I do if I need to change my order?

How do I track my order?

Are prices in Canadian dollars?

Will I be charged GST/PST?

Ordering Process

Are the installation instructions included?

All window coverings come with the installation instructions in the box. If you can't find the instructions in the box, look on our website for your product and you'll find them there. You can also call our customer service department at 1.800.xxx.xxxx

Do you supply install screws, fasteners, and other hardware?

How do I measure my windows?

Should I round up or down 1/8" on my window measurements?

What is the difference between 'minimum flush-mount depth' and 'minimum inside-mount depth'?

What if I make a mistake on my measurements?

What is the difference between inside mount and outside mount?

How do I order replacement parts for my window coverings?

Should I order free samples first?

What is your return policy?

What's the quality of WindowBlinds compared to other brands?

Try any blinds or shades 100% risk-free for 365 days.

Buy Your Blinds & Get:

Frequently Asked Questions

Shipping & Delivery

Ordering Process